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our staff


Office Manager
Sue joined our office in October 2017. Trained under an ABO certified optician, she has a vast knowledge of the latest and greatest in eyewear and contact lens technology. Back in our lab, she makes sure your eyewear is up to our rigorous quality standards.
In her free time, Sue likes to spend time with friends and family around the hookah with some great tunes. She's a fan of mermaids, and can be frequently be found sporting her signature Ariel-red hair!


Joining the PEP family in 2019, Cheryl brings with her over 30 years of experience in the eye care industry! Born and raised in the Joliet area, she began her career in optical while attending Joliet Junior College. After earning her Associates Degree, she went on to become certified by the American Board of Opticianry. Cheryl is passionate about providing excellent care to the Lincoln-Way community, and strives to continually educate herself on the most current optical innovations.
During her off time, Cheryl spends time with family and friends, reading, crafting and computer gaming.



optometric technician
Jessica has started her second tour of duty with PEP.  Originally joining the team in the fall of 2014, she departed to take on a career in education.  She has since returned during the summer of 2022.  Jessica makes sure all our patients are pre-tested thoroughly before their exam, and is one of our resident contact lens specialists for insertion and removal trainings.
Outside of the office, Jessica 
enjoys spending time with family and friends. A diehard turophile, Andrew can be frequently found expanding his knowledge and love of cheeses from all over the world.



Shannon has been with PEP since the very beginning! 
Whether you have been coming to our office for years, or this is your first visit, Shannon's smiling face is here to greet you as you walk through the door! She is always happy to help with scheduling your appointments, answering questions about your insurance, and making you feel like part of our PEP family!
When not in the office, Shannon enjoys spending time with her two beautiful granddaughters, or hitting the road on the bike with her husband, Al.


Rachael (ABOC)
Former manager of the practice, Rachael now runs our website from afar. She earned her Associates in Science from MVCC in 2009, and continued her studies in Biological Sciences at UIC. Working in multiple facets of eyecare since 2005, she attained certification through he American Board of Opticianry in 2012, to finally land PEP in September 2015. 
Rachael now lives in the far away land of Rhode Island, and enjoys spending time with her husband, Michael, and tending to their parrot, Bertie, and two tortoises Boris and Kurt.

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